HERMES
Most companies wait until their network throws errors for six months before calling someone. We're the team you call before that, or the team you call when it's already on fire. Either way, we show up with a plan, not a sales deck.
IT that won't let you down.
I built Hermes Technologies because I got tired of how most IT shops treat clients.
For more than ten years I've led IT infrastructure for organisations that operate around the clock. I've seen how big integrators sell hours instead of solutions, how exclusive partners push gear that doesn't always fit, and how IT managers get left with documentation they can't read.
Hermes is the team I'd want to hire if I were on your side of the phone. We come with a plan, not a pitch deck. We stick around after install. We pick up the phone.
Seven areas, done properly.
Each area has a defined scope, deliverables you can read without a guide, and a clear engagement model. Pick one or combine. Most clients start with the audit and figure it out from there.
Network design & rollout
Most networks weren't designed. They grew. Patches on patches. We come in with fresh eyes, redo it properly, document it, and train your IT lead so you don't depend on us forever.
- Greenfield LAN, SD-WAN, multi-site WiFi
- Identity-driven access (Cisco ISE, Aruba ClearPass)
- HLD/LLD diagrams + 30-day post-rollout support
Cybersecurity & compliance
The boring layers that keep ransomware out and auditors happy. We set them up correctly the first time, then keep them updated. ISO 27001 readiness in 90 days, not 9 months.
- Posture assessment + gap analysis
- EDR/XDR rollout, WAF, Zero Trust identity
- ISO 27001 evidence pack ready for auditor
Cloud architecture & migrations
Most companies don't need to be 100% in the cloud. We help you decide what moves, what stays, and we move it without breaking everything else. AWS, GCP, or hybrid. We don't push religions.
- Workload assessment + landing zones
- Lift-and-shift or refactor (we'll tell you which)
- FinOps cost model so the bill stops surprising you
POC & vendor evaluation
Vendor demos lie. Sales decks don't run in production. Before you sign a 3-year contract, let us run a real proof-of-concept in your environment, on your data, with your edge cases. Decide based on facts, not slideware.
- Controlled POC in your environment
- Side-by-side vendor comparisons
- Written report with go/no-go recommendation
Hardware & licensing
You tell us what you need, we figure out the right brand, source it from 24+ partners, ship it pre-imaged, install it. One PO instead of five. One number to call when warranty kicks in.
- Servers, network, security appliances, endpoints
- Pre-imaged endpoints shipped to door
- Hardware-as-a-Service available (lease, no CapEx)
Managed operations
For when you'd rather not think about IT. We monitor, patch, escalate to vendors, pick up the phone, and quietly keep things running. The same senior engineer every month, not a different junior on every ticket.
- 24/7 monitoring (Zabbix, Grafana, ThousandEyes)
- Patch management + ticket SLA
- Quarterly business review with real numbers
24/7 incident response
Active ransomware. Confirmed breach. Production server that won't come back. You call. A senior engineer is engaged within four hours, with multi-vendor escalation authority and the experience to know what's worth fighting for.
- Ransomware containment + recovery
- Forensics + hardened rebuild post-incident
- Vendor TAC escalation (we know the names)
Built for organisations
where IT actually matters.
We work across regulated, complex environments, not just startups shopping for laptops. Every sector has its own pain. We've seen most of it.
Healthcare
HIPAA-class data, secure clinic-to-HQ links, telephony integration that doesn't drop calls when an ambulance is on the line.
Fintech & Banking
High-uptime SLAs, audit cycles you can predict, ISO 27001 and SOC 2 readiness, hardened identity stack.
Retail & Multi-site
Branch SD-WAN that doesn't cost a fortune, POS integration, contact centers, peak-season scaling without panic.
Manufacturing
OT/IT segmentation, plant-floor connectivity, multi-site networking, secure remote access for vendors and engineers.
Government & Defense
Sivug-cleared engagements with the discipline that regulated sectors require. Documentation that survives audits.
Contact Centers
UCCE, UCCX, Asterisk, Kamailio, from five seats to five hundred. A rare specialty in Israel. We've designed national deployments.
Real numbers.
Real ownership.
Not pitch slides. Not marketing fluff. Snapshots of what enterprise-scale execution actually looks like, drawn from 10+ years leading IT for organisations that operate around the clock.
Doubled national network capacity
End-to-end design and rollout of the Cisco SD-Access fabric across 24 sites, identity-driven access, Nexus/UCS data centre. 24/7 SLA for 2,000+ users with zero unplanned major outages.
Compliance led end-to-end
Spearheaded the security posture for a global enterprise: SentinelOne EDR rollout, Cloudflare WAF, mail-relay hardening, audit-ready documentation. Auditor signed off without findings.
Significant cloud-cost reductions
AWS & GCP architecture review combined with Zabbix and Grafana telemetry. Surfaced waste, right-sized compute and storage, set up disciplined FinOps cadence with executive leadership.
Three things no one else combines.
End-to-end ownership
The same senior engineer who designs the system runs it on day one and picks up the phone when something breaks at 3 a.m. No handoffs. No "let me check with my team."
Vendor-neutral by design
Authorized partner with 24+ vendors and zero exclusivity deals. The recommendation matches your requirement, not the highest rebate. We'll tell you when something cheaper actually does the job.
Quote within 24 hours
Send your spec or just describe the situation. You get a clean PDF quote with line-item pricing within one business day. Guaranteed in writing. No SDR follow-ups.
Short discovery.
Disciplined execution.
No vendor agendas. No padded retainers. Fixed scope or honest hourly: your call. Either way you know what you're paying for and when it's done.
Discovery call
Free 30-minute call. Map the situation, identify what to fix first, decide if we're a fit. Zero obligation.
Scope & quote
Within 5 business days: one-page scope, fixed price, delivery timeline. You sign or you walk.
Execution
Senior engineer named on the engagement. Weekly progress notes. HLD/LLD docs delivered before sign-off.
Operate or hand off
Optional retainer for managed services, hotline, vCIO. Or full handoff with runbooks. Your call.
How much does downtime really cost you?
Move the sliders. The number on the right is what every hour your systems are down actually costs your business. Most companies underestimate it by 3-5x.
Service-level commitments.
The service levels we put in writing for every engagement. No surprises.
The internet never sleeps. Neither do we.
An illustrative view of the attack traffic Israeli businesses face every day — automated probes, scans, and exploit attempts. This is the threat landscape we design defenses against.
Talk to us in Terminal.
For tech folks who think in commands. Type help to see what's available. Use ↑↓ for history, Tab to autocomplete.
Honest answers before the call.
Things IT teams actually ask in the first 15 minutes. Here's the straight version, without the marketing layer.
Tell us where it hurts.
Direct line.
No call-centre, no SDR, no chatbot. You speak with a real engineer who reads your message and replies the same day.
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- ☎Phone & WhatsApp+972 52-773-6443
- inLinkedInroman-kopitiuk
- ◉Where we areKarmiel, Israel · countrywide remote